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Pick the channel that fits your question — we route everything to the right team and respond fast.
Customer support
Order status, batch lookups, returns, and general questions.
support@retaset.exampleMon–Fri · 09:00–17:00 CET
Wholesale & partnerships
Volume pricing, white-label, and distribution inquiries.
partners@retaset.exampleReplies within one business day
Lab & technical
Questions about purity, methodology, storage, or COAs.
lab@retaset.exampleMon–Fri · 09:00–16:00 CET
Mailing address
RetaSet
Lab Operations
Copenhagen, Denmark
Returns require an RMA — please email support before shipping anything back.